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      Locations

      HQ
      2259 Gladwin Crescent

      Ottawa, Ontario, Canada

      K1B 4K9
      Tel: 1-613-745-8400
      IMC (Thailand) Co., Ltd.​
      297/5 Sukhumvit 50 (Kasemsuwan),
​
      Bangkok 10260 Thailand​

      Contacts

      Joanne Watters
      General Manager and Director
      jwatters@informationmediary.com
      Direct Tel: +1-345-815-3993
      Office Tel: +1-345-815-3992
      North America Tel: +1-613-281-3424
      Jen Jeang
      Director and Asia Customer Support
      sjeang@informationmediary.com
      Asia Tel: +886-91042-4862
      Canada Tel: +1-613-252-6020
      Pear Munkongcheansakul
      Director, IMC Thailand
      mpear.imct@gmail.com
      Tel: +662-040-8440

      Fax: +662-040-8441

      Customer Support

      Study Support
      Helpdesk for site staff only
      Guides: https://help.certiscan.cloud/
      support@informationmediary.com
      Tel: +1-844-543-8400 (Toll Free)
      Tel: +1-613-695-8885
      10am to 4pm EST, Mon. to Fri.
      Developer Support
      For SDK and API users
      Guides: https://developer.certiscan.cloud/
      developer.support@informationmediary.com

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      Let's Talk

      Our mission is to create adherence-focused technologies that enable safer, faster, more efficient, and more innovative clinical research. There’s an IMC solution that will transform your next trial. Don’t wait, start the conversation with our team now. We’ll reach out in order to:
      • Deeply understand your particular needs.
      • Explore how Med-ic, eCap, and CertiScan, can benefit your study.
      • Work collaboratively to prepare a specific solution that will exceed your expectations.

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